Irrespective of the fact that the web hosting service supplied by the different companies appears the same, every provider has got a personalized platform with its own tweaks and ways to complete particular procedures. In such a case, an enormous knowledge base would be astonishingly helpful both for persons with little to no previous experience and for technically seasoned individuals who will at some point learn how particular procedures are completed, but will lose time meanwhile. The objective of such a knowledge base is to make the hosting service fast and simple to use, saving users loads of time and energy. The consequence is more contented clients, as they can swiftly find the info they are searching for, and considerably less work for the customer support team, because typically the majority of the enquiries and issues that clients have are already enumerated in the knowledge base. In case the articles themselves are professionally written and encompass more topics, you’ll be able to discover more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Hosting

If you buy a hosting account through our company, you will receive access to our exhaustive online documentation where you will see info about practically everything connected with our web hosting packages. The topics range from how to create an e-mail account on your smart phone, to how to do various things using an .htaccess file. The articles are written in a simple-to-grasp manner and offer detailed instructions on how to perform a specific task inside your Hepsia hosting Control Panel. You can also find info that’s not connected directly to Hepsia, for instance one that concerns software apps on your desktop computer. The full collection of articles will be available in the Help section of the Control Panel, but those that are relevant to a certain Control Panel section can be accessed on the spot. Given the fact that we’ve covered as many topics as possible, you will be able to acquaint yourself with pretty much everything related to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

The Help section of the Hepsia Control Panel, which is included in our semi-dedicated hosting plans, will permit you to access the extensive online support documentation that we have compiled for you. The articles contain generic info on our hosting services, instructive tutorials about the various features that you can use, along with troubleshooting instructions that can help you correct common problems that you might chance upon. The topics that we have covered encompass more or less everything, from simple things such as how to host a brand new domain name in the account, to more intricate ones such as which SSH commands can be executed on the servers. Relevant articles about the features of a certain section of the Control Panel will always be available in the right corner of the page that you’re on, whilst the complete article collection is accessible through the dedicated Help section.