When you acquire your own server, you'll have more independence on what you could install and run when compared with a shared Internet hosting account. With a shared service, you have access only to your own account, thus you are not able to install server-side software. Even though this is not an issue for most script-driven programs, there are a few which have specific requirements and need specific software to be present on the machine either for some additional functions or for them to work at all. In the event that you have practical knowledge, you'll not have any issues to run the server, but if you don't, you may simply not have the skills to deal with everything and use the script apps that you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, so our system admins can set up everything for you and aid you with any difficulties that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade includes one hour of custom work on your hosting server, so in the event that you obtain any of our VPS servers solutions, you'll be able to take advantage of this service and have our admins carry out a variety of tasks which you can't carry out yourself or you simply have no time. They are able to install and set up any piece of third-party software for you in case the installation is difficult or they can troubleshoot any app that does not operate adequately for some reason. You can add the upgrade to your plan as often as you need depending on the time needed for a particular task and its complexity. Any remaining time shall remain available in your account for the future and you'll be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade features 30 minutes of custom work on your server also, but in case you require more than that, you could always add the Installation & Troubleshooting upgrade with several clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the dedicated web hosting plans we offer at any time that you need it. If you need some custom work from our administrators immediately after your server is ready, you can acquire the upgrade during the hosting server signup process, or when you need something to be executed later on, you can add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers one hour of work from our admins on your server, so if you experience any issues to install a third-party piece of software or some app gives errors and does not work the way it is supposed to, our professionals can help you in a very timely manner. If a task takes less than one hour, the rest of the time will be available for future tasks and you'll be able to see it inside the billing area. This upgrade is suitable in case you do not have much experience with managing a server or if you use our Managed Services upgrade, but you deplete the 30 minutes custom work it includes.