Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help section built into your Web Hosting Control Panel offers a collection of help articles and frequently asked questions. Aimed towards fixing any common problem that you might possibly come across, they are written by our support team of experienced technicians.

  • Top quality support service

  • Tutorial Video Clips

  • For all of you who’d like to find out how to troubleshoot a typically experienced problem by watching an educational video clip, we have added a compilation of video tutorials to our Web Hosting Control Panel. All the videos are very short and simple to follow. They offer visual presentations of different site administration tasks.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24–7 technical support service with a one–hour support ticket response guarantee. A team of qualified customer service technicians will be at your disposal to respond to all the inquiries that you may have. During off–peak times, a response will be given in even less than 20 minutes.